Student Records Coordinator
Student and Scholarly Services
Auckland
Full Time
Permanent
Responsibilities
Te Whiwhinga mahi | The opportunity The Records Office has responsibility for maintaining and checking student records at the University of Auckland to allow students to complete their programmes and move on to graduate and providing official letters and transcripts to students and alumni of the University of Auckland.
An opportunity has arisen to recruit a Student Records Coordinator for a full-time permanent appointment within the Scholarships and Progression team. Student Records Coordinators have responsibility for maintaining accurate student academic records, checking student records for completeness, ensuring compliance with programme regulations, and producing official academic records and letters.
The successful candidate will be passionate about providing exceptional customers service by ensuring student records are accurate and up to date, resolving or escalating issues and be required to manage their workload to ensure activities are completed within specified timeframes in a high-volume transactional environment.
This is a full-time (37.5 hours per week role on a fixed term contract for 9 months.
For more in depth information, please refer to the Position Description
About the team | Mō tō mātou rōpū Reporting through to the Team Leader Graduation and Records, the successful candidate will be working alongside two other Student Record Coordinators as part of the Records Office.
About you | He kōrero mōu You will need to have a high level of attention to detail and the ability to work within high workload environment, providing exceptional customer service within a small, busy team, establishing and maintaining key relationships in the wider university.
Important Skills | Nga Pūkenga Motuhake
High level of skill using computer applications, People Soft Campus Solutions, MS Office, SharePoint, Records Management Software
Demonstrate adaptability and team work to work in a setting with high volume workloads and meeting deadlines with a high level of accuracy
Kia Whakamana i te Tangata Acknowledging, maintaining and restoring the mana and tapu of individuals, whānau and communities.
Me pēhea te tuku tono | How to apply Applications must be submitted online, by the closing date of 17/10/2026 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
Please reach out to Maselina Tufuga m.tufuga@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
Qualifications
Company Description
Waipapa Taumata Rau | The University of Auckland
This position is currently being advertised internally and only open to applications from current staff. Please do not forward this advert to anyone outside of the organisation as external applicants will not be considered. Should the position not be filled internally, it may be advertised publicly at a later date.
BAND: D
Please refer to the remuneration framework for more information about the band and salary range for this role.
Salary Type
Annual salary
Salary Range: $60,000 - $75,000 per year
Additional Information
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
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