Group Services Administrator

Te Whiwhinga mahi | The opportunity

Are you an experienced administrator looking to make a difference in a vibrant academic environment? The Faculty of Medical and Health Sciences at the University of Auckland is seeking proactive and organised Group Services Administrators to provide essential operational and teaching support.

Working closely with academic and professional teams, you will contribute to a wide range of activities – from course delivery support through to examinations, postgraduate processes, and stakeholder coordination.

Key Responsibilities

• Provide comprehensive administrative support for teaching and course administration, supporting academic staff with from course set-up through assessment to student feedback and evaluation.
• Coordinate the collation and publication of curriculum information, course outlines, and timetabling details.
• Support academic staff and students with Learning Management Systems (LMS) access, course set-up, uploading of content, and final grade submissions.
• Coordinate assessment processes related to non-thesis research course components, tests, aegrotat applications, and the nomination of examiners and assessors.
• Support the ‘student voice’ by facilitating Staff-Student Consultative Committees.
• Assist with general administration, including meeting support.
• Contribute to continuous improvement initiatives and deliver excellent customer service.

This is a fulltime, permanent opportunity.

The salary range for this role is $56,400 – $67,000, depending on experience and qualifications.

For more information, please view the position description.

He kōrero mōu | About you

We are seeking a self-motivated person who has the ability to work individually and well as part of a team. You will have strong planning and organisational skills which will enable you to support staff and students efficiently. To be successful in this role, you will bring:

Essential:

• NCEA (min level 3) qualification or equivalent experience.
• Minimum 3–4 years’ experience in an administrative role within a large and complex organisation.
• Advanced skills in Microsoft Office applications and strong technological literacy.
• Proactive, flexible, and able to build strong relationships across diverse stakeholder groups.
• Excellent problem-solving skills and the ability to provide sound advice.

Preferred:

• Tertiary qualification.
• At least 2 years’ experience in an educational institution.
• Experience with Learning Management Systems and database-driven software.

• tinuous improvement initiatives and deliver excellent customer service.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. 

The University is committed to providing an excellent working environment through the following:

• Flexible employment practices (including working from home and flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks' annual leave

In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. 

For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Applications must be submitted online by 2 September 2026. Please include your CV and a cover letter outlining how your experience aligns with the role requirements.

For a confidential conversation about the position, please contact Maggie Naidoo via m.naidoo@auckland.ac.nz

Please note that applications cannot be accepted via email.

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